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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michael Ritthaler

May 26, 2023

5  out of  5 rating by Michael Ritthaler
"Justin was very friendly and personable. He was able to help me reduce my insurance by over $100 per month!"

Cyndi Dieckhaus

April 27, 2023

5  out of  5 rating by Cyndi Dieckhaus
"Friendly, professional, and prompt each and every time I inquire about my policy. Thank you Justin and Melissa!"

Anthony Fulliam

April 21, 2023

5  out of  5 rating by Anthony Fulliam
"I would like to shout out to Dan for Phenomenal customer service and all the help provided on your end 🤙 thanks Dan sincerely Anthony fulliam"

Gina Pyke

April 5, 2023

5  out of  5 rating by Gina Pyke
"Taylor made the process of switching so easy and he saved my family and I a TON of money on our home and auto insurance!"

Sandi Mills

February 2, 2023

5  out of  5 rating by Sandi Mills
"Taylor was very thorough in explaining coverage for both my home and auto. He was very patient and answered all my questions."

Irma Bijedic

October 4, 2022

5  out of  5 rating by Irma Bijedic
"Very helpful.. he got me a great deal on my 3 vehicles"

Lauren Patterson

September 29, 2022

5  out of  5 rating by Lauren Patterson
"The whole staff is very kind, professional, and understanding. Will always try their best to help anyway they can"

Kristal Edwards

September 12, 2022

5  out of  5 rating by Kristal Edwards
"They was very informative, friendly, all around great to work with to get started. Thanks team."

Drew Delgado

August 25, 2022

5  out of  5 rating by Drew Delgado
"Taylor Patterson did a great job. Very professional and thorough. State Farm was recommended to me by a friend at work and they really came through. I am saving alot of money! thanks Taylor!!"

Eric Dodson

July 6, 2022

5  out of  5 rating by Eric Dodson
"Taylor was amazing and was able to save us over 85$ From our previous car insurance. Highly recommend Taylor."

Justin Houck

June 17, 2022

5  out of  5 rating by Justin Houck
"So happy with our new policy and coverages and, most importantly, the prices. Thanks Justin"

Joan Mitchell

May 4, 2022

4  out of  5 rating by Joan Mitchell
"Justin and Taylor made my whole experience getting car insurance so easy! With their knowledge and friendly service and finding a great rate, they not only saved me money, they found a very satisfied customer!!!"

Terrence Bunch

April 5, 2022

5  out of  5 rating by Terrence Bunch
"I want to publicly thank Justin for always keeping me informed of all the changes that occurs within my insurance policy! I do appreciate it especially when I am saving money! Thanks and keep up the great work!!"

Garrett Korn

April 5, 2022

1  out of  5 rating by Garrett Korn
"Justin is completely unprofessional. He does not support family owned and operated body shops and tells his clients to only go to "approved body shops". Stating that any other shop would give the customer poor workmanship. In saying so is not only wrong but illegal. I'm talking to corporate to see what can be done because it is not right that he tries to pruseade his customer away from a perfectly fine family owned shop that provides great work along with great customer service."

Mike Rybak

March 7, 2022

5  out of  5 rating by Mike Rybak
"Justin has followed up and call me with frequent updates regarding my claim. Great job very professional and helpful."

Gary Wiles

February 21, 2022

5  out of  5 rating by Gary Wiles
"Most of my contact was with Taylor Patterson. He was efficient, knowledgeable, and pleasant to work with. Gary Wiles"

Tammy Harmon

February 18, 2022

5  out of  5 rating by Tammy Harmon
"State Farm is the best insurance company . I talked with Justin Lumsden when I tell you he made me feel so relaxed.He was very acknowledge about Homeowner insurance as well of other insurance that meet your financial needs. He answered all questions and concerning my Homeowner insurance. I believe he had my interest at heart and he found the best coverage for me at a good price."

A V

February 8, 2022

5  out of  5 rating by A V
"Taylor P. Was a pleasure to work with. He was very detailed with my new policy and I feel went above and beyond with answering my questions and being patient with me."

Sharon Powell

December 8, 2021

5  out of  5 rating by Sharon Powell
"Very pleasant interaction with Taylor Patterson. He made the switch easy for me and it didn't hurt me at all."

Paige Mahnesmith

November 23, 2021

5  out of  5 rating by Paige Mahnesmith
"Taylor, the account manager, was extremely helpful in taking care of my insurance needs and explaining all of the details. I'm very happy with the service I received. Thanks, again, Taylor!"

Gail Jacquot

November 18, 2021

5  out of  5 rating by Gail Jacquot
"Was referred to this agency by my son. Taylor was patient after reaching out initially as I was very busy and did not have immediate time to discuss our needs. Taylor kept in touch, but did not pester me and I am very appreciative of that. We did end up moving our insurance business with this agency and have better coverage at a better value."

makaya Jacquot

November 13, 2021

5  out of  5 rating by makaya Jacquot
"Me & my husband just switched over to State Farm insurance and we are already in love with this decision! We are saving so much money on car, RV, and home insurance. Taylor was so awesome, down to earth, funny and just overall a great candidate for his position no doubt!"

MARY SCHROEDER

November 10, 2021

5  out of  5 rating by MARY SCHROEDER
"Justin Lumsden - State Farm Insurance is dependable. Melissa Crittendon is able to help with advising, claims, quotes, and benefits. She can offer clarification on any aspect of insurance State Farm offers. Thanks for all you do Melissa Crittendon!"

Paul Roam

November 10, 2021

5  out of  5 rating by Paul Roam
"Great experience changing my car insurance over to State Farm. Saved a lot of time and money for better coverage. I highly recommend Justin and his team for all of your insurance needs."

Kimberly Caudill

October 20, 2021

5  out of  5 rating by Kimberly Caudill
"I can’t say enough good things about this agency. Prompt responses, very knowledgeable, honest, and great customer service. I am grateful for their help!"